WHAT IS WIRELESS CHARGING?

Wireless charging, also known as inductive charging, is a way to charge your smartphone, accessory or other compatible device by placing it on a wireless charging device. It eliminates the need for charging cables.

IS WIRELESS CHARGING SAFE TO USE?

Wireless charging does not present any particular risk. BLOCK WIRELESS CHARGER has been tested by an independent laboratory and has been CE, FCC, and Qi certified.

IS WIRELESS CHARGING FASTER THAN CHARGING VIA A CABLE?

Wired charging is still faster than wireless charging.

WHEN I'M USING BLOCK WIRELESS CHARGER, HOW DO I KNOW IF MY DEVICE IS CHARGING?

There should be a notification or indicator on your device to let you know it's charging. If a notification doesn't pop up, check the battery symbol at the top of the device's screen to see if it indicates that it's charging.

WILL BLOCK WIRELESS CHARGER CHARGE MY PHONE WHILE IT’S INSIDE OF A CASE?

That depends on the design of the case. BLOCK WIRELESS CHARGER is fully compatible with all NATIVE UNION cases. If your non-NATIVE UNION case is simply a protective case, as long as its back panel is no thicker than 3mm, wireless charging should work fine. However, if the back panel is thicker, or if the case contains a battery or other metal, it may prevent the phone from wirelessly charging.

DOES BLOCK WIRELESS CHARGER INCLUDE A POWER SOURCE?

No, BLOCK WIRELESS CHARGER includes a 6.5-foot stainless steel USB-A to USB-C Cable. You will need to plug BLOCK WIRELESS CHARGER into a USB-A power source. We highly recommend our SMART CHARGER, or SMART 4 CHARGER for high-speed charging in a complementary style.

DOES BLOCK WIRELESS CHARGER SUPPORT DATA TRANSFER?

No, wireless charging in general does not support data transfer.

HOW FAST WILL BLOCK WIRELESS CHARGER CHARGE MY PHONE?

For the iPhone 8, iPhone 8 Plus, and iPhone X, iPhone Xs, iPhone Xs Max, and iPhone XR, BLOCK WIRELESS CHARGER will charge your phone at 5 Watts (equivalent to 1 Amp). For all non-Apple Qi compatible devices, BLOCK WIRELESS CHARGER will charge your device at 10 Watts (equivalent to 2 Amps). Wireless charging is highly impacted by the heat of the charger and temperature of the room.

IS BLOCK WIRELESS CHARGER MFI CERTIFIED?

Wireless charging does not fall into the category of products that are subject to MFi certification. Therefore, BLOCK WIRELESS CHARGER is not MFi certified, but you can rest assured it will work with your iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, or iPhone XR.

CAN I CHARGE AN APPLE WATCH WITH BLOCK WIRELESS CHARGER?

Unfortunately not. BLOCK WIRELESS CHARGER does not support Apple Watch charging.

MY SMARTPHONE FEELS A LITTLE WARM TO THE TOUCH AFTER CHARGING. SHOULD I BE CONCERNED?

No need for concern. It’s normal for your phone to get slightly warm when charging wirelessly. BLOCK WIRELESS CHARGER has passed strict safety tests. When using a regular plug-in charger, you’ll notice that the charger warms up a little. It’s the same with wireless charging.

WHAT DEVICES WORK WITH BLOCK WIRELESS CHARGER?

Compatible devices include, but are not limited to:

• Apple iPhone 8, iPhone 8 Plus, iPhone X, iPhone Xs, iPhone Xs Max, and iPhone XR
• Samsung Galaxy Note 8, Galaxy S8, Galaxy S8+, Galaxy Note 7, Galaxy S7, Galaxy S7 Edge, Galaxy S6 Edge+, Galaxy Note 5, Galaxy S6, and Galaxy S6 Edge
• Google Nexus 4, Nexus 5, Nexus 6, and Nexus 7
• LG Lucid 1, Lucid 2, G2*, G3*, G6 and G6+
• Motorola Droid Maxx, Droid Mini, and Droid Turbo
• Microsoft Lumia 950 XL, Lumia 950, Lumia 1520, Lumia Icon, Lumia 930, Lumia 928, and Lumia 920
• Blackberry Priv and Z30
• All other Qi-compatible devices - please consult your device manual or contact the manufacturer if you are unsure if your device is compatible with Qi WIRELESS Charging

IS THE PACKAGING RECYCLABLE?

We’re proud to say that all our packaging is 100% recyclable, so you can enjoy great products without hurting the planet.